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Teaching with Confidence

Privacy Policy

We take the privacy of your information very seriously. Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via the CWP Resources website (referred to below as "our Website" or the "Site"). By using this Site or any services we offer, you are consenting to the collection, use, and disclosure of that information about you in accordance with, and are agreeing to be bound by, this Privacy Policy.

Direct collection

We collect your personal information directly from you when you order one of our resources, when you contact us via our Website contact form or when you send us an email. We may collect the following personal information from you:

  • Contact data, such as name, email, phone numbers
  • Business data, such as company name, business type, department, title, business email, business phone number
  • Payment data, such as invoice information or credit card payment information

The personal information that we collect from you is used to:

  • Respond to your requests and questions
  • Carry out and administer any obligations arising from any agreements entered into between you and us
  • Collect payments from you
  • Communicate upcoming events of interest or updates to our Website and services
  • Monitor satisfaction and improve our services
  • Detect, prevent, and resolve security and technical issues

Passive collection

We collect limited personal information from visitors to our Website and users of our services. This information may include:

  • IP Address
  • Web browser
  • Internet Service Provider
  • Referring pages
  • HTML pages, graphics, or other files viewed on our Site
  • Operating system
  • Date/time stamp

We may use cookies, web server logs and other means to do so.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. We use cookies to track users' progress through our Website, allowing us to make improvements based on usage data. We also use cookies if you log in to one of our online services to enable you to remain logged in to that service. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Web server logs

We use log files generated by our web servers to analyse Site usage and troubleshoot technical issues. These logs files contain standard information collected by web servers, such as client IP address, web browser, internet service provider, operating system etc. This information is used internally help us to understand usage patterns on our Website and to make improvements to our service. They can also be useful when troubleshooting technical problems.

Passively collected information is used to:

  • Provide us with information about Website usability, user interaction and number of users
  • Track and analyze trends and patterns to improve our Website
  • Help us identify you as a repeat visitor

Disclosure

We do not disclose any information you provide via the Website to any third parties.

Access to and correction of personal information

You have the right to request:

  • Access to the personal data we hold about you
  • The correction of your personal data when incorrect, out of date or incomplete
  • Deletion of your personal data.

You have the right to request a copy of any information about you that we hold at any time, and also to have that information corrected if it is inaccurate. To ask for a copy of your information or for it to be amended, please contact us.

If we choose not to action your request we will explain to you the reasons for our refusal.

Protection of personal data

We take all appropriate steps to protect your personally identifiable information as you transmit your information from your computer to our Site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction. We use leading technologies and encryption software to safeguard your data, and operate strict security standards to prevent any unauthorised access to it.

Retention

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

Other websites

This Site contains links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites. We cannot be responsible for the privacy policies and practices of sites that are not operated by us, even if you access them via the Site that is operated by us. We recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

In addition, if you came to this Website via a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Notification of changes to our Privacy Policy

We will post details of any changes to our Privacy Policy on the Website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties. Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by way of our contact page.